Every product page lists the real dimensions in centimetres, with a reference point to help you picture them. Our tip: cut a piece of cardboard to the diameter of the light and hold it up to the ceiling. Above a table, allow 70 to 80 cm (27.6 to 31.5 in) between the bottom of the light and the tabletop.

Still unsure? Send us your room’s dimensions and we’ll advise you.

We describe every design exactly as it is: dimensions, materials (including when there is plastic), and whether the bulb is included. If the product you receive doesn’t match its description, it counts as not as described: we replace it or refund you, and we cover the return postage.

Yes — in fact, that’s what we like best. Email us at contact@theglowlighting.com and we’ll reply within 1 to 2 working days. Tell us about the room, its dimensions and the style you’re after: we’ll point you to the right design, without ever pushing you towards the most expensive one.

We don’t make our lights ourselves: we select them from partner manufacturers, who ship them to us. That’s why we state a delivery time of 7 to 12 working days rather than promising express delivery we couldn’t deliver on.

Every design is described with its real dimensions and materials, and you’re covered by our 2-year guarantee of conformity.

Yes. At checkout, choose the pay in instalments option offered: your order total is then split into several payments, subject to approval by the payment provider.

The number of instalments and the terms (minimum and maximum amount) are shown clearly before you confirm. Any questions? Email us at contact@theglowlighting.com.

Of course. Simply enter the recipient’s address for delivery. Allow 7 to 12 working days if you have a specific date in mind: if in doubt, email us before you order.

Your order is prepared within 1 to 3 working days, then delivered in 7 to 12 working days by tracked delivery. Delivery is free, with no minimum spend.

As soon as your order ships, you’ll receive an email with your tracking number. You can also track your parcel at any time on our Track my order page.

We currently deliver to the United Kingdom, Ireland, the United States and Australia.

Take a photo of the parcel and the product, then email us in the days following delivery. We’ll send you a replacement or refund you, at no cost to you.

It depends on the design. Table lamps and floor lamps simply plug into a socket. Pendant lights, chandeliers, ceiling lights and wall lights connect to the wires in your ceiling or wall, or to a plug-in ceiling connector, once the power is switched off at the fuse box.

Our installation guide takes you through every step; if you prefer, ask an electrician to fit it — the technical specifications give them everything they need.

No problem: most lights connect directly to the wires coming out of the ceiling, using a small connector block. Our installation guide explains how to identify the wires (live, neutral, earth). If in any doubt, call an electrician.

Choose a table lamp, a floor lamp or a rechargeable cordless design: no holes, no marks. Battery life is shown on every product page.

It’s stated in the technical specifications of every product (“Bulb: included” or “not included”), along with the bulb base. When bulbs aren’t supplied, the base is usually a standard one (E27 or E14) that you’ll find in any DIY shop.

For a living room, bedroom or dining room, choose warm white (2,700 to 3,000 K): the soft, golden light that makes a room feel welcoming. Neutral white (4,000 K) suits a study or kitchen; cool white is best kept for a garage.

Like any light, a little. Every product page explains how to care for it simply: a microfibre cloth for metal and glass, a soft brush or the vacuum’s brush attachment for rattan, paper or fabric. A few minutes a month is enough.

Yes. Damaged, faulty or not as described: return at our expense, with a replacement or refund. If you simply change your mind, you have 14 days from delivery to send it back, unused and in its original packaging; in that case, return postage is at your expense.

Email us at contact@theglowlighting.com with your order number and the reason for the return. We’ll reply with instructions, then refund you within 10 working days of receiving and checking the product.

All our lights come with a 2-year guarantee of conformity from delivery, as well as cover against hidden defects. In the event of a breakdown or defect: repair, replacement or, if that isn’t possible, a refund, at our expense.

Yes, within 24 hours of placing your order: contact us and we’ll cancel it free of charge.

A small team with a passion for light. We select every design for its light and its look, describe it exactly as it is, and answer your questions ourselves. Discover our commitments.

No, we are an online shop. That’s exactly why we put everything on the product page (dimensions, materials, bulbs) and stay easy to reach by email.

Our head office is at 47 rue Vivienne, 75002 Paris, France. All our legal information is in our legal notice.

Yes, for interior designers, decorators and bulk orders: contact us for a quote.